DGCA imposes Rs 10 Lakh fine on Air India : for denying boarding to passengers without compensation In a statement, the Directorate General of Civil Aviation (DGCA) said many instances of non-compliance with aviation rules were being considered.
POINTS
Air India may not have a policy in this regard and will not pay compensation, says DGCA as a matter of serious concern and unacceptable, DGCA noted The airline has been advised to immediately put in place plans to resolve the matter.
Air India has been fined Rs 10 lakh by the Directorate General of Civil Aviation (DGCA) for controlling flights by refusing to board passengers carrying official tickets and subsequently not providing them with compulsory compensation.
DGCA STATES :
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In a statement, the Directorate General of Civil Aviation (DGCA) said many instances of non-compliance with aviation rules were being considered.
“After that a series of checks were made by the DGCA and during our surveillance in Bengaluru, Hyderabad and Delhi, there were cases, in the case of Air India – where the regulation (regarding passenger compensation) could be followed and, as a result, notice of cause was issued to the company. of aviation and personal hearings, ”states a DGCA statement.
According to the regulator, Air India may not have a policy in this regard and does not charge compensation to passengers.
“Very little, it is a matter of great concern and unacceptable. In some cases described in the notice of cause of the exhibition, after passing the AI submission, as part of the enforcement action, the competent authority has to impose a fine of Rs. 10. lakh,” he notes.
“In addition, the airline has been advised to put in place early plans to resolve the issue – if not further action will be taken by the DGCA,” he added.
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The fine is charged by the airline for failing to compensate passengers who were denied boarding despite having official tickets and being at the airport / on-time.
Earlier the DGCA also imposed a fine of Rs 10 lakh on SpiceJet for training 737 Max pilots in a faulty model. On the other hand, he imposed a fine of Rs 5 lakh on IndiGo for not allowing a boy with special needs to board a plane from Ranchi.
No compensation is payable if the airline arranges another scheduled passenger flight within an hour.
Air India Fined Rs 10 Lakh By DGCA For Denying Boarding To Passengers Despite Holding Valid Tickets
The airline controller has imposed a fine on non-compliance with passengers.
The DGCA had instructed all domestic airlines to comply with the regulations in writing and on air.
It is important to note that no compensation should be paid to the airline in the event that it arranges another scheduled passenger flight within an hour.
But in the event that the airline fails to do so, it will have to pay compensation. Although compensation of up to Rs 10,000 has been fixed if the airline is able to provide an alternative plan within the next 24 hours, the price rises to 20,000 for anything more than 24 hours.
The DGCA action comes after it has issued strict instructions to all domestic airlines to comply with all of these regulations in writing and air.
Following this, it was hired and found that Air India was not fully compliant with the rules.
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